The AI receptionist that answers every catering call.
We cater to you. You cater to everyone else.
AI agents that answer every call, book the event, staff the crew, and collect the payment — from first ring to five-star review.
Voice receptionist agent.
Every call answered, every lead captured.
Answers every call 24/7 in your brand voice — captures event details, qualifies leads, and transfers when needed. Outbound, it chases pending quotes and confirms details. Every call transcribed and logged to the event.
Booking agent.
Checks availability, books the event.
Checks team, kitchen, and equipment availability the moment an inquiry lands, avoids conflicts automatically, and books the date. On book it fires the deposit and confirmation.
Payment agent.
Collect on the call, invoice by SMS.
Takes card details securely on the call, or texts a payment link to the client's phone. Every transaction becomes an itemized invoice attached to the event docs.
Questions caterers ask
What is Cater Connection?
Cater Connection is an AI operating system for catering businesses. A set of specialized AI agents runs the operation end to end — an AI receptionist that answers every call and books the event, booking and payment agents, crew staffing with live delivery tracking, an intelligent menu, demand forecasting, and post-event reviews. It covers everything from the first ring to the five-star review.
How do the AI voice calls work?
The AI receptionist answers every inbound call 24/7 in your brand voice — it captures event details, quotes prices from your uploaded menu, checks availability, and books the date. It also makes outbound calls to follow up on pending quotes, confirm event details, and chase unsigned contracts. Every call is transcribed, summarized, and logged to the event record automatically.
Can I upload my own menus?
Yes. Upload menus as PDFs, photos, or spreadsheets and Cater Connection parses every dish — ingredients, allergens, pricing, prep time, and dietary tags. From then on every agent uses it: the voice agent quotes prices on calls, the booking agent checks feasibility, and the payment agent pulls line items for invoices. It is one source of truth, refreshed whenever you upload.
How are payments handled, and is it secure?
The payment agent takes card details securely during voice calls with PCI-compliant capture, or sends an SMS payment link so the client pays on their own device. It supports deposits, partial payments, payment plans, refunds, tipping, and corporate billing, and every transaction generates an itemized invoice that is attached to the catering event.
How does staff assignment work?
You set crew templates per event type — a wedding for 100 might need one lead, two chefs, and three servers; a corporate lunch for 40 needs one chef and two servers. The staffing agent matches the template, checks each person’s skills, certifications, and availability, fills every role, flags conflicts before they happen, and notifies each staffer by SMS.
Can clients track their delivery?
Yes. At booking, the delivery agent estimates a delivery window from kitchen prep time, distance, and traffic. On the day it switches to live GPS: the client gets an SMS tracking link with a real-time ETA — “your catering team is 12 minutes away” — while the ops manager sees every team on a live map and each staffer sees their own route. Crew clock-in is GPS-verified.
How much does Cater Connection cost?
Cater Connection is priced per location, per month, with a flat monthly price and no per-call fees. Plans scale by voice minutes, SMS volume, and staff seats, from Starter through Enterprise, and every plan includes a 14-day free trial. Exact pricing is quoted during a demo.
How long does onboarding take?
Most caterers are live within days. You upload your menus, set your crew templates and event types, and connect your phone number; the agents start answering calls and booking events right away. There is no rip-and-replace — Cater Connection sits alongside how you already run events.
Does Cater Connection build and manage my website?
Yes. Cater Connection hosts your catering website and runs it with AI. Describe a change in plain language — add an Order Catering button, post the seasonal menu, update holiday hours — and it edits and publishes the live site, no developer or page builder needed. SEO is handled automatically (meta titles and descriptions, image alt text, sitemap submission, page speed) with rank tracking for local searches like “caterer near me”, and a 24/7 website chatbot answers menu, dietary, and pricing questions from your live menu, books tastings, and captures every inquiry as a lead with the full transcript attached.