Nine specialized AI agents that handle everything from the first call to the post-event review. Your entire catering operation, automated.
§ 01AI AGENTS
Voice receptionist agent. Every call answered, every lead captured.
Handles inbound and outbound voice calls 24/7 in your brand voice. Inbound: picks up on the first ring — answers questions, captures event details, qualifies leads, transfers when needed. Outbound: follows up on pending quotes, confirms event details, chases unsigned contracts, collects feedback. Every call is transcribed, summarized, and logged to the event record automatically.
Inbound24/7 · first ring
Outboundfollow-ups · reminders
Post-calltranscript + summary logged
LIVE · +1 (555) ··· 4821
EN · 1.8s
Capturing transcript...LIVE
§ 02AI AGENTS
Booking agent. Checks availability, books the event.
When an inquiry comes in — by call, email, or portal — the booking agent checks team availability, kitchen capacity, and equipment for the requested date. It knows which teams are already committed, which are on standby, and whether your kitchen can handle the prep load. If it fits, it books. If it doesn't, it offers the nearest available slot. Deposits and confirmations triggered automatically.
Checksteam · kitchen · equipment
Conflictsauto-detected
On bookdeposit + confirmation sent
AVAILABILITY CHECK · 80 GUESTSCHECKING...
THU 12
TEAMS
Alpha···
Bravo···
Charlie···
Kit.···
Eq.···
FRI 13
TEAMS
Alpha···
Bravo···
Charlie···
Kit.···
Eq.···
SAT 14
TEAMS
Alpha···
Bravo···
Charlie···
Kit.···
Eq.···
SUN 15
TEAMS
Alpha···
Bravo···
Charlie···
Kit.···
Eq.···
FRI 13 booked · Bravo + CharlieDEPOSIT SENT
§ 03AI AGENTS
Staff assignment agent. Right people, right roles, every event.
Once an event is booked, this agent assigns the crew. You set templates per event type — a wedding for 100+ might need 1 lead, 2 chefs, and 3 servers; a corporate lunch for 40 needs 1 chef and 2 servers. The agent matches the template, checks individual availability, considers skills and certifications, and fills every slot. Conflicts flagged before they happen. Staff notified via SMS.
Intelligent menu. Upload once, every agent knows your menu.
Upload your menus — PDFs, photos, spreadsheets — and the system parses every dish: ingredients, allergens, pricing, prep time, dietary tags. From that moment, every other agent has access. The voice agent quotes prices and suggests dishes during calls. The booking agent checks menu feasibility. The payment agent pulls line items for invoices. One source of truth, always current.
UploadPDF · photo · CSV
Parsedingredients · allergens · price
Used byvoice · booking · payment
INTELLIGENT MENUPARSING...
PDFMenu.pdf✓
CSVPricing.csv✓
IMGSpecials✓
Herb Grilled Chicken
GFNF
$18
Mediterranean Grain Bowl
VeganGF
$12
Penne Arrabbiata
Vegan
$14
Grilled Salmon Fillet
GFNF
$22
Thai Coconut Curry
VeganGFNF
$14
VOICE AGENT
0 results
§ 05AI AGENTS
Payment agent. Collect on the call, invoice by SMS.
Takes card information securely during voice calls — deposits, full payments, payment plans. Can also send an SMS payment link so the client pays on their own device. Every transaction generates an itemized invoice that's automatically attached to the catering event documents. Supports deposits, partial payments, refunds, tipping, and corporate billing.
VoicePCI-compliant capture
SMSpayment link + invoice
Attachauto to event docs
VOICE PAYMENT · GARCIA WEDDINGCOLLECTING
$2,240.00DEPOSIT: $1,120
CARDCapturing...
Awaiting
SMS INVOICE + RECEIPTPENDING
TO+1 (555) 867-5309ITEMSItalian buffet · 150 guests · setup + servicePAID$1,120.00 deposit · balance due Jun 12
§ 06AI AGENTS
Delivery agent. ETA at booking, live tracking on the day.
The moment an event is confirmed, the delivery agent calculates a delivery window based on kitchen prep time, distance, traffic patterns, and setup requirements. On delivery day, it switches to live GPS — the client gets a tracking link via SMS showing exactly where their food is, with a real-time ETA that updates as conditions change.
Booking ETAinstant estimate
Day-oflive GPS tracking
ClientSMS tracking link
GARCIA WEDDING · SAT JUN 14ETA 45 MIN
Kitchen prep1:00 PMNOW
Loading2:15 PM···
In transit2:30 PM···
Arrive & setup3:15 PM···
§ 07AI AGENTS
Staff tracking agent. Everyone sees what they need.
Three views, one truth. The ops manager sees every team on a live map — who's prepping, who's in transit, who's on-site — with route lines and ETAs. Each staff member sees their own route, next stop, and checklist. The client gets a simplified delivery view: "Your catering team is 12 minutes away." GPS-verified clock-in so you know exactly when crew arrives.
Ops viewall teams · live map
Staff viewmy route · checklist
Client viewdelivery ETA · SMS
LIVE MAP · SATURDAY · 3 TEAMS
Alpha · ON-SITEBravo · TRANSITCharlie · PREP
Ops · all teams
Staff · my route
Client · delivery ETA
§ 08AI AGENTS
Demand management agent. Know what you need before you need it.
Looks at every confirmed and tentative event for the coming week, aggregates total ingredient demand across all of them, cross-references current inventory, and surfaces exactly what's short. Auto-generates purchase orders when thresholds hit. Seasonal trends learned over time. Never run short on a Saturday again.
Horizon7-day rolling
Accuracyimproves over time
Outputauto purchase orders
7-DAY DEMAND FORECAST4 EVENTS · 330 GUESTS
FRI
TechCo Lunch
60 guests
SAT
Garcia Wedding
150 guests
SAT
Birthday · Kim
40 guests
SUN
Brunch · Patel
80 guests
AGGREGATE DEMAND3 SHORT
Chicken breastneed 45 lbs
have 18 lbsSHORT
Pasta (penne)need 20 lbs
have 22 lbsOK
Mixed greensneed 15 lbs
have 8 lbsSHORT
Chafing fuelneed 24 cans
have 6 cansSHORT
Dinner platesneed 400
have 350SHORT
§ 09AI AGENTS
Post-event agent. Every event makes the next one better.
The moment service wraps, the agent sends a review request — SMS first, email follow-up if needed. Clients rate food quality, service, timeliness, and setup. Ratings roll up per team, per chef, per event type. Trends surface automatically: which dishes get raves, which setups cause friction. Quality scores drive smarter future assignments.
Surveyauto · SMS + email
Scoringper team · per dish
Trendsquality over time
POST-EVENT · GARCIA WEDDING4.85 AVG
Food quality
★★★★★
4.9
Service
★★★★★
4.7
Timeliness
★★★★★
4.8
Setup & presentation
★★★★★
5
Every signal — a call, a payment, a delivery update, a client review — feeds back into one shared model of your operation. That's how every event runs smoother than the last.
ChannelsVoice · SMS · Email · GPS · Webhooks5 live
IntegrationsQuickBooks · Square · Toast · Google Calendar · Stripeconnected
DeployOne-week setup · no rip-and-replace · sits beside your existing toolsready